Aliaa Jewels
INDIA | HONG KONG | THAILAND | SINGAPORE      
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FAQ's

 

If I am Not Satisfied – Can I get My Money Back?
Yes, you can.
Aliaa Jewels offers a 100% Satisfaction Guaranteed or Your Money Back!!
At Aliaa Jewels we take pride that our jewellery is produced with the highest standards of quality & excellence. However, if for any reason you are not completely satisfied, you can return the item within 7 days after you receive it and get an 80% Refund.


CAN I ORDER ANY ITEM IN WHITE GOLD?

Yes, you can.
Since all of Aliaa Jewels jewellery is custom made to order we can make also make it in White Gold.


CAN I ORDER ANY ITEM IN 14K, 9K GOLD?

Yes, you can.
All the prices listed in our Aliaa Jewels Store are for 18K Gold but we also manufacture all our jewellery in 14k or 9k.

 

DO YOU SIZE RINGS?
Yes, Aliaa Jewels offer free sizing with every order.

 

DO YOU OFFER A CERTIFICATE OF AUTHENTICITY?
All of Aliaa Jewels merchandise comes with a Certificate of Authenticity containing a detailed report of your item including cut, clarity and purity of metal.

 

ARE THE ITEMS BRAND NEW?
Yes. Aliaa Jewels only sells brand new items. We do not sell used jewellery.


WHY ARE YOUR PRICES SO LOW?

Aliaa Jewels is manufacturer & wholesale supplier of gold diamond jewellery, and the prices we offer are the price that we would normally sell to other wholesalers and jewellery stores.


DO YOU CHARGE SALES TAX?

All sales tax are include on our displayed price. We do not take any extra sales tax from you.


IF I SEND PAYMENT TODAY, HOW FAST CAN YOU SHIP?
All of Aliaa Jewels orders are shipped within 7 to 10 days.


DO YOU SHIP INTERNATIONAL?
Yes, we have import export code (IEC Code) so we can send Aliaa Jewels products to all over world.

 

CUSTOMS AND IMPORT DUTIES: Your country of residence may impose duties or levy some charge that you must pay because your order originated outside of your home country. These fees are your responsibility and are separate from the cost paid for your merchandise and shipping. Please do not ask that we mark the customs tag as a “gift” or to value the order at less than what you paid for the merchandise.

 

 

 





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